PRIVACY POLICY
Last Updated: November 13, 2026
NexaFlow LLC (“NexaFlow,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we may collect, use, disclose and protect information when you visit nexaflowgrowth.com, contact us, use our forms, communicate with us, or use services provided by NexaFlow LLC.
1. INFORMATION WE MAY COLLECT
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Business name and business information
- Information submitted through website forms, chat, surveys or booking forms
- Communications and enquiries you send to us
- Information relevant to services you request from NexaFlow
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, referring URLs and general website usage information.
If payments are accepted through our website or services, payment information may be processed by third-party payment processors. NexaFlow does not necessarily receive or store complete payment-card details.
2. HOW WE USE INFORMATION
We may use information we collect to:
- Respond to enquiries and requests
- Provide, operate and improve our services
- Schedule appointments and discovery calls
- Communicate regarding projects, services and customer support
- Manage leads, customer relationships and service delivery
- Send marketing communications where appropriate consent has been provided
- Send service-related email or text communications
- Maintain and improve our website, systems and customer experience
- Protect against misuse, fraud, security threats or unlawful activity
- Comply with applicable legal and regulatory requirements
3. SMS AND TEXT MESSAGE COMMUNICATIONS
Where you provide consent to receive text messages from NexaFlow LLC, we may send messages relating to enquiries, appointments, requested services, customer support, service updates and, where separately authorised, marketing or promotional communications.
Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies, pixels, analytics tools and similar technologies to support website functionality, understand website usage, improve performance and measure marketing effectiveness.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. SERVICE PROVIDERS
We may use service providers that assist with functions such as website hosting, customer relationship management, communications, email, SMS, analytics, payment processing, advertising, security and other business operations.
These providers may process information only as necessary to provide services to NexaFlow and subject to applicable contractual, privacy and security obligations.
The treatment of mobile information and text-message consent is subject to the specific protections described in Section 3 of this Privacy Policy.
6. LEGAL REQUIREMENTS AND PROTECTION
We may disclose information when reasonably necessary to:
- Comply with applicable law, regulation, legal process or lawful governmental request
- Protect the rights, property or safety of NexaFlow, our customers or others
- Detect, prevent or address fraud, security or technical issues
- Enforce applicable agreements or policies
7. DATA SECURITY
We use reasonable administrative, technical and organisational measures intended to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
However, no internet transmission, electronic storage system or security measure can be guaranteed to be completely secure.
8. DATA RETENTION
We may retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide services, maintain business and legal records, resolve disputes, enforce agreements and comply with applicable requirements.
9. YOUR PRIVACY CHOICES
Depending on your location and applicable law, you may have certain rights regarding your personal information.
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal requirements and exceptions.
You may unsubscribe from marketing emails by using the unsubscribe option included in those communications.
For text messages, reply STOP to opt out.
10. THIRD-PARTY WEBSITES
Our website may contain links to websites or services operated by third parties. NexaFlow is not responsible for the privacy practices, content or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
11. CHILDREN’S PRIVACY
Our website and services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected, we will take reasonable steps to delete it where required.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our practices, services, technologies or applicable requirements.
The “Last Updated” date at the top of this page will indicate when the policy was most recently revised.
13. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, contact:
NexaFlow LLC
3003 32nd Ave S, Ste 240
Fargo, ND 58103
United States
Email: [email protected]
Phone: +1 701-929-7954
Website: nexaflowgrowth.com
© 2026 NexaFlow LLC. All rights reserved.